Wednesday, February 9, 2011

Shaw backs away from usage-based Internet billing

Shaw Communications announced Tuesday it is suspending its plan to charge customers for going over their Internet usage limits. And company president Peter Bissonnette suggested flat-rate, unlimited Internet service is an option that could be considered in new plans. The company will consult with the public for two months, then weigh its options and announce a new service plan later this spring. The reversal was a response to consumer outrage fuelled by plans to crack down on Shaw customers who exceed the bandwidth caps. Shaw’s plans to charge the extra fees coincided with a recent CRTC decision that, if introduced, would have effectively ended unlimited Internet plans in Canada.

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