A bizarre happening at the Toronto Star:
"It began with what seemed like any other tip called in to the Toronto Star’s 24-hour news desk.
"But the man on the line — his voice steady, at times upset but never once raised — would soon reveal he had made a desperate move.
"He was 'at a breaking point.' He needed to be listened to. This is what it would take, he said.
"Over the phone, a woman’s desperate screams could be heard — 'I have family!' she cried.
"It was clear this was unlike any other call into the newsroom."