Thursday, March 24, 2011

Rogers pays $275,000 penalty for automated calls

Rogers Communications will pay more than a quarter of a million dollars to two post-secondary schools for its use of automated calling devices without consent, regulators said. The CRTC reached a settlement with Rogers over its use of automated calling devices to notify its prepaid mobile customers of how they could purchase more minutes to avoid a service interruption. Rogers did not admit to any wrongdoing with regard to the practice however it did volunteer to stop the practice unless prior consent is given, make cash payments of $175,000 and $100,000 to post-secondary technology institutes in Quebec and B.C. and to review its compliance policies.

No comments:

Blog Archive